Julia Jorgenson, Program Development Coordinator at Operation Smile, talks about the past 20 years, and what their future holds
Interview by Ophelia Ren, Photo by Judy Zhou
Over the past twenty years, Operation Smile has provided more than 23,000 life-changing surgeries throughout China, and they show no sign of stopping! By the end of 2011, they plan on helping another 3,000 children with facial deformities. Julia Jorgenson, the program development coordinator of Operation Smile China, talks about the organization’s operational, challenges and its goal as it moves ahead into the next 20 years.
Tell us a bit about Operation Smile in China.
Operation Smile China began in 1991, and this year is our 20th anniversary! We go out to rural parts of China and second tier cities and provide free surgeries to children who have cleft lip, cleft palate, and other facial deformities. We take a team of doctors, plastic surgeons, anesthesiologists, dentists, nurses, speech pathologists, as well as other medical and non-medical volunteers to these areas for a week. Once we arrive, children and their parents come to us for a screening, a health checkup, and a medical evaluation. We then select the patients, and do surgeries for the next three to five days, depending on the areas. We do an average of 25 to 30 surgeries per day.
“For 20 years, we’ve focused on giving children the safest and best surgery they could find. We operate very efficiently, and now we really want people to become aware of Operation Smile’s efforts”
Tell us a bit about Operation Smile in China.
Operation Smile China began in 1991, and this year is our 20th anniversary! We go out to rural parts of China and second tier cities and provide free surgeries to children who have cleft lip, cleft palate, and other facial deformities. We take a teams of doctors, plastic surgeons, anesthesiologists, dentists, nurses, speech pathologists, as well as other medical and non-medical volunteers to these areas for a week. Once we arrive, children and their parents come to us for a screening, a health checkup, and a medical evaluation. We then select the patients, and do surgeries for the next three to five days, depending on the areas. We do an average of 25 to 30 surgeries per day.
What exactly is the mission of 20 Years of Changing Lives in China with Operation Smile”?
We are celebrating our 20th birthday by having more missions than normal. Starting last year, we increased our missions from ten to fifteen per years, and, in 2011, we will complete 26 missions throughout China! We have two more to go before the end of the year.
How does Operation Smile China do its fundraising?
Most our fundraising comes from corporate sources. We get sponsors from a lot of major companies, most of which are multi-national corporations, such as the Marriott hotel chain. The Marriott Beijing and Tianjin chose Operation Smile as their charity of the year for 2011 and 2012, and KPMG and Tata (from India) are also really big supporters. We’ll have a big party at the JW Marriott on December 1 to thank our supporters old and new.
How about your volunteers in China? Are there any specific requirements for the them?
We are volunteer based organization, which means that all the doctors and nurses in our mission are volunteers. They donate their personal time to come with us. Besides that we also have non-medical mission for people who help us with medical records, take photographs and input the data into computers, which we use to determine the cause of the deformity. For those non-medical positions, our volunteers can be anybody, as long as they have the time and interest to volunteer.
We’ve also started a student volunteer program in affiliation with the Beijing Normal University. The students help us by creating gifts for the children, and by collecting toys, and clothes, because many of these children are very poor and don’t have basic necessities.
How can people support your activity in China if they are not able to make a donation?
They can become involved just by telling other people about our organization and creating awareness for children who have cleft lip and cleft palate. For 20 years, we’ve focused on giving children the safest and best surgery they could find. We operate very efficiently, and now we really want people to become aware of Operation Smile’s efforts.
“China is becoming a great place to do charity work”
What was your most unforgettable experience at Operation Smile?
This is an unforgettable organization in general, and it’s amazing going on so many different missions and helping so many children. This is the most unforgettable party! I think this is why this organization has been operating globally for 30 years. Perhaps the most memorable experience was on my first mission in India. I was completely overwhelmed by the children, and there was this amazingly cute girl. She was maybe ten or 11 years old. I took her to the operating room, and she gave me a hug and a kiss on the cheek. I visited her in post-op, and she wouldn’t stop crying and hugging me, and I didn’t speak Hindi, so I couldn’t communicate with her.
I thought she was in pain. I asked one of the local volunteers why she was crying, and she explained that she didn’t want to leave because she had such a good time with the volunteers. I was so touched that I decided to stay with the organization.
What do you think about the charitable environment in China ?
China is becoming a great place to do charity work. We always have many local volunteers to work with us, and there are more and more people who want to get involved here. The biggest challenge in China is bringing more attention to philanthropy, and getting people the information that they need to become involved. I meet lots of Chinese who really want to get involved with charity or to donate money, but they don’t know where to start. They do not know how to get information about organizations, or if the information they have is accurate. That’s why educating people is a big part of our job.
What is your biggest worry about Operation Smile China’s future?
Our biggest challenge is reaching those children who need our help the most. In China, manys children are born with a cleft lip or palate. There are almost 35,000 children a year born with deformity. The problem is, we can’t find all of those children. Some parents don’t trust our organization, and some parents hide their children away. Our biggest challenge for the future is reaching those families and providing them with the care they deserve!